Airport Transfers to / from Coventry Airport, London Luton, East Midlands, Birmingham, Manchester, Heathrow, Gatwick, Stansted and all other UK Airports.

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Frequently Asked Questions  

 

How long does it take before I get confirmation of my e-booking?
You should receive full confirmation of your booking within 12 hours. If after 24 hours you have received no acknowledgment, please call us to check whether or not we have received your booking.

How do I meet my driver at the airport?

For all Airport Transfers we offer a ‘meet and greet service’. Our driver will be waiting at arrivals with a signboard with your name and/or company name. Please make your way to the driver who will then assist and escort you to the vehicle.

 

What happens if my flight arrives late, is there an extra charge for waiting time?
Our standard procedure involves monitoring all UK flight times so regardless of a late or early arrival, your taxi will be there. All flights are tracked accordingly before a driver is dispatched so you should have no worries if there are unexpected delays to your flight.
 
How long will the driver wait for me?
For all airport transfers, the driver will wait 15 minutes from the time of your bookings. Any waiting time above 15 minutes will be charged at £20-00 per hour.

How do I pay for my journey?
There are 2 ways that you can pay for your journey: cash or online via a credit card.
 

How do I get a receipt for my journey?
If you pre-pay using a credit card  we will send you a receipt via email immediately. The email will detail in full the booking and transaction amount. If you are paying cash to the driver, then the driver will issue you with a receipt.

 

Do you have account facilities?
Yes, we do have account facilities.  Please see the accounts page for more information on setting up an account.   

 

If you question has not been answered above please email us at info@airportsdirectuk.com.

 

               

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